Question 1

What is aufleben?

Accepted Answer

aufleben is a German word that conveys a sense of renewal, vitality, and inner flourishing.
It reflects the spirit of awakening and the art of becoming – the essence of our brand

Question 2

What materials are your t-shirts made of?

Accepted Answer

Our t-shirts are made from soft, breathable fabrics – designed for lasting comfort and everyday wear.

Question 3

Are your products unisex?

Accepted Answer

Yes. Our clothing is designed to be unisex, with minimalist cuts that suit all body types.

Question 4

Is international shipping available?

Accepted Answer

We currently offer standard shipping to Switzerland and the United States.
For other destinations, please contact us directly – we may be able to assist on a case-by-case basis.

Question 5

How long does shipping take?

Accepted Answer

Orders are processed and made to order within 2-5 business days.
Estimated delivery time after fulfillment is:
 • Switzerland: 5-8 business days
 • United States: 7-10 business days

Total delivery time is usually 7-13 business days for Switzerland, and 9-15 business days for the U.S.
Each aufleben piece is made especially for you - a mindful process that takes a little longer, but it’s worth the wait 🌿

Question 6

What is your return policy?

Accepted Answer

We accept returns and exchanges within 14 days of delivery.
If your item arrives defective or incorrect, shipping costs are covered by aufleben.
For size changes or change of mind, customers cover the return shipping cost.
All returned items must be unworn, unwashed, and in their original packaging.

Question 7

How does aufleben reduce waste?

Accepted Answer

All of our products are made especially for you - only after you place your order.
By producing on demand instead of in bulk, we help reduce overproduction and waste.
Thank you for making thoughtful, conscious purchasing decisions with us.

Question 8

How do I start a return or report an issue?

Accepted Answer

Please reach out to us via our Contact Page, including your order number and a short description of the issue. We'll guide you through the next steps.

Question 9

Is it possible to cancel or change my order after it's placed?

Accepted Answer

Once production has started, we’re unable to cancel or modify orders.
If you notice an error shortly after placing your order, please contact us as soon as possible and we’ll do our best to assist before production begins.

FAQ